IT Services

Professional and friendly IT management and support, tailored to meet your business needs.

Resilient Business Systems

Darlington Workspace provides a cost effective IT Support package designed to suit businesses of all sizes offering them complete peace of mind.

We have teamed up with leading IT and communications provider Resilient Systems, delivering a full support package ensuring your IT systems are constantly monitored to guarantee performance.

Businesses can access the specialist support from just £25 per month.

Free IT audit

Free IT audit for all Business Central and Innovation Central tenants.

Jargon free support

To get you back up and running as quickly as possible.

Built around you

Custom solutions suited to your business needs.

State of the art

Efficient, secure, intuitive. All managed for you.

Our IT support packages

Designed to suit both your budget and IT requirements, and can be tailored to your company’s needs. Our Gold, Silver, Bronze and Bronze Lite support packages include, but are not limited to:

Agreed number of hours of IT support per month for a fixed monthly/annual fee
Jargon-free support provided via live remote connection, telephone or site visit (if required)
Pro-active maintenance to include software updates and server maintenance
Securing data with Access Control Lists and a robust password policy
Implementation of a robust backup solution *
Automated antivirus scanning and virus definition updates *
Implementation of recognised systems and procedures
Pro-active monitoring and inventorying of all devices

* Subject to purchase of the required hardware/software at an additional cost

Pay as you go (PAYG) support

For smaller businesses that do not have a server requiring regular pro-active maintenance, Resilient Systems offers a PAYG IT support package that allows your company to purchase blocks of support time to be utilised as and when required.

Remote support

Using the latest technology, Resilient Business Systems can provide remote support, over a secure connection which will allow us to view your actual desktop and resolve any computer problems you may be experiencing in real-time. With this method, there is less disruption to your working day and our response times are greatly improved.

Our free IT audit

Technology is moving at an amazing pace and it is vitally important to have the right infrastructure in place for your business.

Resilient Systems is offering a free on-site IT audit to review your current IT systems and pinpoint places where security and productivity can be improved. We identify opportunities where you can develop those systems to be faster, better, more productive, and costs can be reduced.

To find out more call us on 01325 401108 or email us at hello@rbs.solutions